Quality service

Yuzūni uses a technical platform such as SaaS (software as a service) which makes it possible to link different actors of the online survey, whether they are companies like us, brands or other companies that wish to carry out market research, and individuals like you who want to earn rewards for completing surveys. This technical platform ensures you a user-friendly, reliable and secure environment allowing you to participate in our paid surveys, receive your rewards and manage your personal data.

ISO 20252 was created at the initiative of EFAMRO (European Federation of Associations of Professionals in the Field of Market Research). Based on the principle of ISO 9001, a standard relating to quality management, ISO 20252 includes requirements applicable to social, market and opinion studies and makes it possible to harmonize the various local standards already existing in this sector. activity. The requirements it defines relate to the way in which all studies are carried out, from the client’s request to the presentation of the results (planning, conducting the study, communicating the results, etc.).

The ISO 20252 certification of the technical platform (in Germany and Australia) makes it possible to define precise and harmonized procedures and to initiate a process of continuous improvement. It establishes a level of quality common to all research organizations, and gives all actors an undeniable criterion of confidence, regardless of the country of reference.

All groups in the technical platform are carefully examined and vetted to ensure that they meet specific contractual requirements that are critical to the quality of samples and research.